Returns, Refunds & Exchanges

Effective date: November 1, 2026

We want you to be happy with your purchase from Fore Lines Golf. If something is not quite right, the following policy explains how to request a return or exchange.

1. Return window

You may request a return of an eligible item within 30 calendar days after it is delivered. To qualify, merchandise must be unused, unworn, unwashed, and in original condition, with any original tags and packaging reasonably intact. You must provide your order number or other proof of purchase. Trying on apparel for fit does not automatically make it ineligible, provided it remains in resalable condition.

2. Items not eligible for standard returns

Except when an item is defective, incorrect, or otherwise returnable by law, the following are not eligible for change-of-mind returns: personalized or custom-made merchandise; gift cards, if offered; merchandise explicitly labeled Final Sale before purchase; and items showing wear, washing, alteration, damage caused after delivery, or other signs of use. We will not treat a standard promotional discount as Final Sale unless that restriction was clearly disclosed before checkout.

3. How to request a return

Email Support@forelinesgolf.com with your order number, the item(s) you wish to return, and a short explanation. If a product is damaged or incorrect, include photos when practical. We will provide return authorization and instructions, including the appropriate return address. Do not send merchandise back without contacting us first. After authorization, please mail the item within 14 calendar days, using packaging that reasonably protects it during transit.

4. Return shipping costs

For a standard size, preference, or change-of-mind return, the customer pays return shipping. We recommend a tracked service because we cannot evaluate a return until it arrives. If we sent the wrong item or the item arrived defective or damaged, we will provide an appropriate remedy, which may include a prepaid return label or a replacement at no additional charge, consistent with applicable law. We do not charge a restocking fee for eligible standard returns.

5. Refunds

After the returned item arrives, we will inspect it and advise you of approval or any issue. Approved refunds are issued to the original payment method, generally within 10 business days after approval; banks and card providers may take additional time to post the credit. Original outbound shipping charges are not refundable for ordinary change-of-mind returns unless otherwise stated or required by law.

6. Exchanges and sizing

Need a different size or color? Contact us to check availability. Direct exchanges are subject to inventory and may not always be possible. If we cannot arrange an exchange, you can return the eligible original item under this policy and place a new order. Any price difference or shipping charges will be explained before we complete an exchange.

7. Damaged, defective, or incorrect orders

Please contact Support@forelinesgolf.com as soon as you notice an issue, preferably within 7 days of delivery, so we can investigate quickly. This requested reporting period does not limit legal rights or applicable warranties. Include the order number and a description or photo of the issue if possible. We will work with you on an appropriate replacement, repair, or refund as required by law.

8. Missing packages and delivery issues

If tracking shows a delivery problem or a package appears lost, contact us at Caddy@forelinesgolf.com. We will review the available carrier information and help determine the appropriate next steps. See our Shipping & Delivery Policy.

9. Consumer rights and contact

This Policy does not exclude or restrict rights that cannot be waived under applicable law.

Fore Lines Golf
Email: Support@forelinesgolf.com
Return address: Provided with return authorization